2. Smell the product
Most manufacturers do not change the scent of a product without making a note of the change on the product’s label or packaging.
3. Shake the product
Is the texture the same? If the product has always been creamy and now the texture is watery; this should raise a red flag! Do not touch the product prior to purchasing to avoid contamination. If the product doesn’t appear settled, it may have already been touched/contaminated by another consumer.
4. Check for expiration or manufacturing dates
Most packaging will include a date of expiration or the date that the factory packaged the product. We know that expired products may mimic all of the signs of counterfeit products due to spoilage.
Rancid products are as dangerous as counterfeit products! Counterfeiters may use discarded packaging, finding it easy to obtain.
Years ago it was common to hear stories of only salon distributed hair care product lines being counterfeited. They were dubbed as being superior and were priced higher so counterfeiters would prey on consumers; claiming to sell the same product locally and cheaper than the salon charged. Many wanting to get a deal would flock to buy the products only to find that they were counterfeit.
The troubling thing is that proving that the product is actually counterfeit is difficult without laboratory testing, leaving the consumer at the losing end of the stick.
If we are lucky the distributer will ask that we return it and offer a refund or exchange but frequently we toss the product and take the loss.
The loss to consumers is major! Not only are we throwing money away but we risk using a product that may contain dangerous chemicals or additives that can cause hair loss or scalp problems. Counterfeit hair creams, lotions and conditioners are one thing but imagine counterfeit relaxers!
Protect yourself as a consumer! Always keep your receipts for your purchases and email the company directly if the product you purchased seems different than your prior experiences.
Email the seller too; they may be unaware that the product is counterfeit. It is virtually impossible to determine if a product is counterfeit if it is your first purchase.
I would advise making it a habit of testing new products on a small area to determine if the product is right for your hair or if it may cause an allergic reaction!
Source of cites provided by:
Our Small “Section” (we don’t even get an entire aisle)
Nessel, Jill. “Counterfeit Hair Care Products @https://suite.io/jill-nessel/qyr20c