I first saw this story on yesterday, and certainly it is a controversial topic since race is sort of the center of discussion here.
Before I lay into the meat of the matter, let me tell you what happened. An African American college professor, Dr. Lisa Thompson went to TGF salon in Houston Texas and wanted to get her hair done by her regular stylist.
She was told that her regular stylist no longer worked there so she asked a white stylist who we just know as Joanna if she could do her hair. For some, this would seem a bit strange, because if your stylist isn’t there, typically you wouldn’t take the chance with someone else. On the other hand you go to a salon which is part of a branded chain you kind of expect that everyone will have the same skill set right? Maybe not!
The white stylist told Dr. Lisa that she could not do her hair, because she doesn’t ‘do African American hair’. The way the story came across was that the white stylist admitted over and over that she could not do African American hair because she did not have that skill, she said she had a black friend and every time she did her hair, she always messed it up.
Here’s the thing, here we have a salon clearly branded in a way that you would believe that all stylists would have the same skill set. They should be qualified enough to do all types of hair, including natural African American, textured hair.
If this were not true then the company is at fault in advertising as such. Of course they knew were wrong because they since then issued an apology to Dr Lisa Thompson with the following statement:
“We apologize to Dr. Thompson for her experience in our salon. At TGF, we are committed to creating a welcoming environment for all of our guests. We will provide additional training for our staff at this location and hope that she will consider giving us another opportunity, which will be complimentary.”
The other thing to consider is that the same refusal could very well have come from a black stylist who like the white stylist may not have the skill set to do natural hair.
You and I know that there are black stylists out there who still are not qualified to do natural hair and who definitely need training in that area. Why would I take the risk to have my hair done by them only to be disappointed? If that had happened the conversation today would be completely different.